Account management for admins

Add or reduce seats


Only contract managers can add or reduce seats for subscriptions that are set up to renew automatically.

 

Note: This feature is available only for subscriptions bought online from Autodesk and only in some regions. If the Add Seats button isn’t active, contact your reseller or visit the Autodesk Assistant.

To add seats

  1. As the contract manager, sign into your Autodesk Account and go to Billing and Orders > Subscriptions and Contracts.

  2. Select a contract to display your subscription details.

  3. Click Add Seats under the seat number.

  4. Adjust the number of seats and click Save Changes. 

  5. If needed, change the payment method and click Save. 
    Note: The credit card you originally used to purchase the subscription is charged for the additional seats. To use a different payment method, add and save it before completing the transaction.

  6. Review the changes and click Submit Order.

  7. Seats are added immediately and the charge is prorated based on time to your renewal date.

  8. Promotional pricing (when available) will be reflected in the prorated price given on the confirmation page after adding the seats.

To reduce seats

You can reduce the seat count at any time. The seat number and price decrease are recorded when your subscription renews.

  1. As the contract manager, sign into Autodesk Account  and go to Billing and Orders > Subscriptions and Contracts.

  2. Select a contract to display your subscription details.

  3. Click Reduce Seats under the seat number. 
    Note: The Reduce Seats button isn’t active if you have only one seat in your current subscription. 

  4. Adjust the number of seats and click Save Changes.

  5. When you reduce seats, the price adjusts on the next renewal date and the current seats remain available until that date.


Need help? Ask the Autodesk Assistant!

The Assistant can help you find answers or contact an agent.


What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

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