Usage report

On this page: View the usage report > Understand and analyze usage data for your teams > Export usage report data > Schedule recurring usage report export > View and modify all scheduled recurring usage report exports > Unassign users from products > FAQs

The usage report gives you a single view of both subscription seat and prepaid Flex token information. As an admin, you can use this report to manage your subscriptions and prepaid Flex tokens more effectively. It helps you make informed decisions about purchasing and licensing. The report also lets you see which users are frequent or occasional users. For example, if a user only uses a product a few days each month, you can consider assigning them to prepaid Flex instead.

Note: Usage reporting, which measures the activity of users connected to the internet, is only available for products with single-user access. Data is protected by Autodesk privacy principles and is only used for the purposes for which it was collected. For more information, see the  Autodesk privacy statement.

Information in the usage report includes:

• Total number of subscriptions for your teams.
• Seat counts, seat assignments, and assigned date. 
• Usage patterns, including days used, monthly average use, and last accessed date.
• Autodesk prepaid Flex tokens used, remaining balance, number of Flex users, and monthly average of tokens used.
• Groups associated with each product user.
• Assigned and unassigned users.
• Active and inactive users.

1. Sign into your Autodesk account.
2. Select Reporting > Usage Report.

Discover how to filter, sort, and export Autodesk usage reports by team, date, and user activity to track subscription and prepaid Flex token usage efficiently. 

• View usage for all teams you manage or select a specific team from the Team drop-down.  
• Select the Date range to review usage data for a specific period. Choose a preset option for 30 days, 3 months, 6 months, 9 months, or 12 months, or set a custom date range.
• Use the Filter option to display data based on access options (Subscription or Flex), user activity (active or inactive), seat assignments (assigned or unassigned), users, groups, products, and version. When you export your report, the filters you apply will carry over in the exported file. 

• You see two overview tiles for Subscriptions and Flex. The overview information updates automatically when you choose a different team, date range, or filters.
  Subscriptions:

  • You can view the total number of seats available for subscriptions in the selected team or teams.
  • You can also see how many users assigned to a product used it during the selected date range. (Active users)
  • The report calculates the average monthly usage by dividing the number of days assigned products were used by the number of months in your chosen period. This information helps you track how effectively your team uses subscriptions.
  • The usage data includes both current and previous number of assigned users who used a product within the selected date range.

  Flex:

  • The Flex tile shows the total tokens available today in your team, based on active Flex and tokens already used.
  • The report shows the monthly average usage in days by dividing the number of days your team accesses products with tokens by the number of months in your selected date range. Over time, this can help you assess how efficiently your team uses Flex tokens.
  • It lists the number of users who used tokens during the selected date range.
• Select Columns to pick the details you want to see for your users. Choose a column header to sort the list by days used, last accessed, assigned date, monthly average, product, or another option. Your view stays the same each time you open the report. When you export the report, you get all columns. 
• Select an individual user to view detailed information about them. A dialog appears and shows a table with the user’s teams, products they use, and access options. You also see a separate row with details about other products and collections assigned to the user. Use the provided links to go directly to pages where you can manage the user’s access or view Seat or Token Usage reports. Click the x in the top right corner of the dialog to return to the usage report page. 

Note: If your team's personal data (PII) is selected (On), user’s names, email addresses, and profile images are displayed. If personal data isn’t selected (Off), then that team’s user’s personal data will be hashed. If personal data is set to Off for one or more teams and All Teams is selected, then hashed data values are shown for all teams.  

Download a spreadsheet with your team’s usage report data, filtered by your current selections and date range, so you can analyze your data offline.  

1. Sign into your Autodesk account. 
2. Select Reporting > Usage report.
3. Choose Export. 
4. In the side panel, choose whether you want to download the report as an Excel or a CSV file.
5. The export begins, and the system automatically downloads your files when they are ready. You can close the information pop-up, and the report export will continue.
6. You can access all your exports in your Autodesk account under Reporting > Export or in your browser's default download folder.
7. Export history in account shows your previous exports. You can download a report again or delete it from this page. You can view a report on this page only if you exported it.

Note: We automatically delete past exports after 14 days to maintain security and manage storage. 

To learn more about exported data, see export data fields.

Note: The Usage export, found under Reporting > Export > Usage (with date range) does not display the same information as the Usage report described on this page. Usage is the raw, flat, day‑by‑day usage data (who used which product on which day, for seats and/or tokens), whereas the Usage report is a combined, more informative report with higher‑level metrics like assignment date, last access, and days used over a period. We plan to retire the Usage export in 2026. If you still want to see the day-to-day usage data, we encourage you to get familiar with the Seat usage and Token usage pages for your exports and transition to the separate files as soon as feasible for your organization. 

As a primary, secondary, or SSO admin, you can schedule the usage report to automatically receive an email indicating the report is ready for download. This is especially useful when you manage many users and generating reports takes time. 

Use the scheduler to avoid waiting for your export to finish. Assign a clear name to your file, pick a start date for email delivery, and decide how often you want to receive a ready to download email. 

You can set up a maximum of 5 scheduled reports. Create multiple reports with different filters or for separate teams. Choose the frequency and file format that works best for you. 

Only the admin who schedules a recurring report can view it in their account. 

1. Sign into your Autodesk account. 
2. Select Reporting > Usage report.
3. Choose Export. 
4. Select Schedule recurring export.
5. Enter a custom name for your exported file.
6. Choose the date when you want the scheduled reporting to start. 
7. Choose to receive the report every week, every 2 weeks, every month, or every 3 months.
8. Choose whether you want the file format to be Excel or CSV. 
9. Select Schedule.

You have scheduled your recurring email report. On the start date you selected, you’ll receive an email with a link to the report.  For data privacy reasons, only you, as the admin who scheduled the report, can access and use the download link.  If needed, you can download the report and send it to other admins within your company. 

You can view and edit all your scheduled recurring reports in your account settings.

View all scheduled exports

1. Sign into your Autodesk account.  
2. Select Settings > Email settings. 
3. You’ll see all scheduled exports sorted by the next send date. 

Modify scheduled exports 

• Turn on/off: Toggle the switch in the row of your selected scheduled export report to turn it on or off. 
• Edit: Choose the pencil icon to change your export name, start date, frequency, or file format. 
• Delete: Select the bin icon to delete a scheduled export. You cannot undo deletion. To  refresh your export, return to the usage report and create a new file. 

Admins can unassign users directly from the Usage report. 

1. Select the checkboxes associated with the users to be unassigned.  
   Note: The system greys out the checkbox if you or another admin has already unassigned the user since their last usage. 
2. Select Unassign in the action bar at the bottom of the screen.  
3. To confirm, select Unassign in the confirmation dialog box. 

Note: Users assigned through a group or default assignments cannot be unassigned from the Usage report. This is to maintain access to other products contained within the group assignment while keeping the group intact.