Scalable and resilient services

Autodesk is investing in regional offerings to provide you with more choice and control over where you store project data. Expanding our regional options may help you use Autodesk’s cloud collaboration offerings on projects with data residency requirements or customer preferences.

For eligible services*, you can select any of the following primary storage regions for your covered content**:

• United States
• European Union (EU)
• Australia

* reference table in question 3

** see definition in question 5

You currently have the option to select the country/region indicated below for primary storage of "covered content" (see definition in question 5) for the following eligible services:

^* For details on BIM 360 Docs covered modules/components, see here.

^**Some exceptions may exist and are noted in product documentation.

Please see regions by API below.

^*1) except AutoSpecs, which is US only
^*2) certain BIM 360 API are compatible with ACC and used for ACC in AUS

“Covered content,” also commonly referred to as “project data,” consists of  1) files, designs, models, data sets, images, documents, tasks, schedules, or similar material submitted or uploaded to the service by authorized users, and 2) the specific output(s) generated from use of the service, if any, based on the authorized user’s own raw data or information.

Yes, you and any authorized users and collaborators in your account can access your covered content from anywhere in the world, as long as your authorized users and collaborators have been invited and have valid credentials (username and password).

Currently, our systems for personal data are global, including accounts, identity, support, access, and collaboration. Accordingly, personal data, including all identity and account data, continue to be stored and processed in the US. We have legal mechanisms in place for the transfer of personal data. Please see question 8.

Autodesk has legal mechanisms in place for the transfer of personal data from the EU. For details, please see our Privacy Statement, Trust Center (Onward Data Transfer), and GDPR FAQs. Autodesk also relies on Binding Corporate Rules (BCRs) for international transfers, which can be accessed on the Autodesk Trust Center.  You may also request a Data Processing Agreement or Addendum (DPA), which addresses cross-border data transfers. You can request a DPA through the Trust Center under the heading “Legal terms.”

We will continue to invest in regional offerings to provide you with greater choice and control over where you store project data. In keeping with our commitment to transparency, updates to our data regions will be communicated through our regular channels when available.

Autodesk is committed to building trust, securing your assets, responding to security incidents, and protecting project data. We use a combination of processes, technology, and security controls and collaborate with industry partners to deliver a robust security program. For example, all data is encrypted both in transit and at rest using industry-standard encryption methods, and data backup and recovery systems are regularly tested to ensure they are working as expected.  To learn more, visit our Trust Center: https://www.autodesk.com/trust  and review our security framework, data protection practices, and Privacy Statement.

For cross-border transfer of personal data and suitable safeguards, please see the Autdodesk Privacy Statement, Trust Center (Onward Data Transfer), and GDPR FAQ’s

Autodesk implements robust data backup and disaster recovery plans to ensure business continuity. As part of our business continuity strategy, project data is replicated between data centers. In the event where a backup data center is required, replication prevents the possibility of data loss or delay in service. However, Autodesk’s business continuity strategy cannot and does not replace your business continuity strategy or data backup and recovery plans.

• ACC Products: ACC Data Storage FAQ (external)
• BIM 360 Docs: BIM 360 Europe Data Storage FAQ (external)
• BIM Collaborate Pro: BIM Collaborate Pro FAQ
• Content Catalog: FAQ Link
• Fusion Manage: EU Support Article

Please visit our Trust Center to see the security policies Autodesk adheres to, including internal and external audits, attestations, and third-party security assessments.